SAP CRM IHDP @ Reliance Global Services Bangalore

SAP - IHDP @ Reliance Global Services Pvt Ltd
Reliance Global Services Pvt Ltd , Bangalore
An ISO 9001-2000 Company
we are into IT Services ERP Services,Inhouse Development,
Offshore Development Spread across the Globe USA, Middle East,
Bangalore, Hyderabad, Chennai,
RGS provides SAP Inhouse Development Programs forCorporate and Individual .

We are Using USA based authorized Live server.
We ARE SPECIALIZED In ERP SAP Inhouse Development Programme Technical and Functional

CRM Syllabus
DEMO

CR010 – Overview

· Introduction to SAP CRM
· CRM Architecture
· CRM Master data

CR 100 - Base Customization

· Business Partner
· Organizational Management
· Territory Management
· Product Master
· Transactional Processing
· Actions
· Pricing
· Billing

CR 600 - Marketing

· Marketing Calendar
· Marketing Planning & Campaign Management
· Personalized Mail Forms
· Segmentation
· External list Management
· Lead Management

CR 300 - Sales

· SD Basics, Pricing
· The Sales Cycle
· Opportunity Management
· Quotation and Order Management
· Copying Control

CR700 - Service

· Complaints
· Service Contract
· Service Order

CR 500 - Middleware Overview

· Middleware Overview
· Concepts of the CRM Middleware
· Data Exchange with other systems
· Monitoring & Error Handling

CR 410 - IC Web Client

· Overview
· IC Web Client Navigation Bar profile
· Work Center
· Agent inbox
· Business transaction profile

CR 900 - E Commerce

· Introduction to B2B & B2C
· Architecture
· Web Shop & User Management
· Product Catalog

Others

· Interview Related Questions
· Resume Preparation & Interview Tips

Contact us today to discover a bright future in ERP.

Contact Person : Abilash
Email : infobangalore@relianceglobal.com
website : http://www.relianceglobal.com/

WALK-IN for more information from Mon to Sat In between 09:00am to 6:00pm.

OFFICE TIMING :- 09:00am TO 6:00pm (MON TO SAT)

Thanks & Regards, Reliance Global Services Pvt. Ltd3rd Floor,
Above Benison Supermarket
16thMain,4thTBlock,
JayaNagar,
Bangalore
Phone No :- 080 - 41307781/82/83
                    080 - 40849301/02/03/10/33